
Is your jewelry waterproof?
Yes, our jewelry is designed to withstand everyday contact with water, and many customers wear their Aureya pieces daily without any issues. The gold color should not wash away simply from exposure to water.
However, to preserve the beauty and longevity of your jewelry for years to come, we recommend avoiding frequent contact with perfumes, lotions, cleaning products, and other harsh chemicals. These substances can gradually affect the gold plating over time.
With proper care, your Aureya jewelry can remain beautiful and radiant for many years.
Is Aureya jewelry made from sterling silver?
Yes. Our jewelry is crafted from high-quality 925 sterling silver.
Sterling silver is known for its strength, durability, and long-lasting quality, making it an excellent foundation for gold-plated jewelry. Using premium 925 sterling silver allows the gold plating to adhere more effectively, resulting in a more durable and beautiful finish.
This combination offers the perfect balance of elegance, quality, and everyday wearability.
How thick is the gold plating?
Our jewelry is plated with luxurious 18-karat gold and features a generous 3-micron gold plating.
A 3-micron layer is considered a thick and high-quality plating in the jewelry industry, offering greater durability and longevity compared to standard gold-plated pieces. Combined with our premium 925 sterling silver base, this creates a beautiful finish designed to maintain its rich golden appearance over time.
With proper care, your Aureya jewelry can remain radiant and elegant for years to come.
Will the gold color fade?
Under normal wear and proper care, the gold color should not fade.
Our jewelry is crafted using high-quality materials and a durable gold-plating process designed for long-lasting beauty. To maximize the lifespan of the plating, we recommend minimizing exposure to perfumes, chemicals, and abrasive substances.
Treat your jewelry with care, and it will continue to shine beautifully for years
Can I wear it every day?
Absolutely.
Our jewelry is designed for everyday wear and is made with durability in mind. The materials and craftsmanship are chosen to withstand regular use while maintaining their elegant appearance.
Whether you’re dressing up for a special occasion or adding a touch of elegance to your daily outfit, Aureya jewelry is made to be enjoyed every day.
Do you ship internationally?
Yes, we proudly ship internationally and are happy to deliver Aureya jewelry to customers around the world.
Our primary markets include the Netherlands, Belgium, and other European countries, but we are always open to helping customers from additional destinations.
If your country is not listed during checkout or you have any questions regarding shipping to your location, please don’t hesitate to contact us through our contact form. We will gladly review the available shipping options and provide a personalized shipping quote if needed.
At Aureya, we believe that beautiful jewelry should be accessible wherever you are — and we’ll always do our best to make it happen.
How long does shipping take?
Orders are processed as quickly as possible and shipped via trusted carriers such as PostNL and DHL.
For customers in the Netherlands and Belgium, delivery typically takes 1–2 business days after dispatch. Most European destinations receive orders within a few business days, depending on the country and shipping service selected.
Once your order has been shipped, you will receive tracking information so you can follow your package every step of the way.
Can I return my order?
Yes.
If you’re not completely satisfied with your purchase, you have the right to return your order within 14 days of receiving it, without providing a reason.
For complete return instructions and eligibility requirements, please refer to our Returns & Refund Policy page.
Is the jewelry hypoallergenic?
Yes.
Our jewelry is made from high-quality 925 sterling silver, which is generally considered hypoallergenic and suitable for most people with sensitive skin.
We carefully select our materials to provide both comfort and durability, allowing you to enjoy your jewelry with confidence.
How should I store my jewelry?
To keep your jewelry looking its best, we recommend storing it in a dry place away from direct sunlight, humidity, and excessive heat.
When not being worn, keep your pieces in a jewelry box, soft pouch, or separate compartment to help prevent scratches and tangling. Avoid storing jewelry in damp environments such as bathrooms for extended periods.
For more detailed care instructions, please visit our Jewelry Care Guide.
